The Doctor Will See You Now

Working Safely

• Routinely asking patients for relevant COVID-19 history of their own health and people they are in contact with. It is important that patients provide accurate information.
• Following social distancing guidelines by limiting the contact of patients with one another whether in consultation or in a procedure and will arrange waiting room seating accordingly.
• Using suitable equipment/PPE (Personal Protective Equipment) as recommended by the Centre for Disease Control (CDC) or another equivalent governmental agency.
• Routinely using relevant health histories and daily temperature monitoring of all clinic staff and patients as part of their strategy to prevent contagion. Additionally, and where available, follows all government guidelines on use of testing to monitor staff.
• In addition to using proper PPE, each clinic uses appropriate cleansing, disinfecting and sterilization procedures throughout the office/clinic. Also, uses proper waste disposal methods for any materials that could be contaminated.
• Advising patients of handwashing protocols in the office/clinic and how to change gloves, gown and masks.
• Assuring the public that the staff have received additional training with regards to proper COVID-19 infection control methods
• And perhaps most importantly, the surgeon you have chosen is the one performing the surgical steps of your procedure, rather than delegating it to unlicensed technicians.

Clinic Advice

Regarding COVID19, we are working with selected COVID-protected facilities who have now reopened. These clinics have started a phased return model for a new normal with various safety measures in place including a limited number of procedures, reduced footfall through the clinic and enhanced PPE for staff. On the day, you will be asked to complete a COVID questionnaire and have your temperature taken on entry, as well as being asked to wash your hands. You will be asked to wear a face mask so that theoretically you are protected and you protect staff members in case anyone happens to be positive whilst asymptomatic.

Surgery Group have adopted guidelines from the International Society of Hair Restoration Surgery for use in all clinics taking into account UK law and each clinic has completed a COVID19 risk assessment of the patient journey through the clinic and taken steps to minimise risk, and we hope that by doing so, the risk of contracting coronavirus is significantly less than your weekly supermarket shop, however, it is not possible to guarantee that the risk of catching it is zero, such as in the nature of the virus.

To be clear, the government’s advice for the time being remains to stay at home unless you need to leave the house for one of 4 reasons including “any medical need” –

Corona Virus Government Advice

Without specific national guidance on hair transplant clinics, we deem it safe to offer the service in a limited capacity with the measures we have taken, but it is up to you to decide if leaving the house to attend a hair transplant clinic constitutes a “medical need”.