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FAQ

Learn everything about your treatment

Collectively all information that you submit to Transive Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

the General Data Protection Regulation (EU) 2016/679;

TRAQ Travel is a trading name owned by Transive Ltd.

Transive Ltd, a company incorporated in England and Wales with registered number 06085331 whose registered office is at 9 St. Georges Yard, Farnham, Surrey, GU9 7LW, trading as TRAQ Travel;

The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

Any third party that accesses the Website and is not either (i) employed by Transive Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Transive Ltd and accessing the Website in connection with the provision of such services; and

The website that you are currently using, https://traqtravel.co.uk/, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Learn everything about your treatment

Collectively all information that you submit to Transive Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

the General Data Protection Regulation (EU) 2016/679;

TRAQ Travel is a trading name owned by Transive Ltd.

Transive Ltd, a company incorporated in England and Wales with registered number 06085331 whose registered office is at 9 St. Georges Yard, Farnham, Surrey, GU9 7LW, trading as TRAQ Travel;

The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

Any third party that accesses the Website and is not either (i) employed by Transive Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Transive Ltd and accessing the Website in connection with the provision of such services; and

The website that you are currently using, https://traqtravel.co.uk/, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

FAQ Surgery Group
Working with COVID-protected facilities

Working Safely

  • Routinely asking patients for relevant COVID-19 history of their own health and people they are in contact with. It is important that patients provide accurate information.
  • Following social distancing guidelines by limiting the contact of patients with one another whether in consultation or in a procedure and will arrange waiting room seating accordingly.
  • Using suitable equipment/PPE (Personal Protective Equipment) as recommended by the Centre for Disease Control (CDC) or another equivalent governmental agency.
  • Routinely using relevant health histories and daily temperature monitoring of all clinic staff and patients as part of their strategy to prevent contagion. Additionally, and where available, follows all government guidelines on use of testing to monitor staff.
  • In addition to using proper PPE, each clinic uses appropriate cleansing, disinfecting and sterilization procedures throughout the office/clinic. Also, uses proper waste disposal methods for any materials that could be contaminated.
  • Advising patients of handwashing protocols in the office/clinic and how to change gloves, gown and masks.
  • Assuring the public that the staff have received additional training with regards to proper COVID-19 infection control methods
  • And perhaps most importantly, the surgeon you have chosen is the one performing the surgical steps of your procedure, rather than delegating it to unlicensed technicians.

 

Clinic Advice

Regarding COVID19, we are working with selected COVID-protected facilities who have now reopened. These clinics have started a phased return model for a new normal with various safety measures in place including a limited number of procedures, reduced footfall through the clinic and enhanced PPE for staff. On the day, you will be asked to complete a COVID questionnaire and have your temperature taken on entry, as well as being asked to wash your hands. You will be asked to wear a face mask so that theoretically you are protected and you protect staff members in case anyone happens to be positive whilst asymptomatic.

Surgery Group have adopted guidelines from the International Society of Hair Restoration Surgery for use in all clinics taking into account UK law and each clinic has completed a COVID19 risk assessment of the patient journey through the clinic and taken steps to minimise risk, and we hope that by doing so, the risk of contracting coronavirus is significantly less than your weekly supermarket shop, however, it is not possible to guarantee that the risk of catching it is zero, such as in the nature of the virus.

To be clear, the government’s advice for the time being remains to stay at home unless you need to leave the house for one of 4 reasons including “any medical need” –

Corona Virus Government Advice

Without specific national guidance on hair transplant clinics, we deem it safe to offer the service in a limited capacity with the measures we have taken, but it is up to you to decide if leaving the house to attend a hair transplant clinic constitutes a “medical need”.